Router Web GUI

ReDesign Web GUI B2C

For ordinary users, the configuration page of D-Link router has so many advanced functions that it is difficult to complete even the basic settings. Not only did we want to make it "easy on the eyes", we also wanted to make certain actions that a lot of people might have thought were too advanced for them as easy to access and use as possible.

• More than 127 sales offices
• More than 56 countries: Including Taiwan, the United States and Canada, Europe, Australia, India, Singapore, the Middle East (Dubai), Latin America, Brazil, Russia and China.

TIMELINE

2012/6~ 2013/12
18 months

TEAM

4 PM
1 PD (I'm here!)
1 FE
2 BE
3 QA

ROLE

Research
Wireframe
Mockup
User test
Front-End

TOOLS

Photoshop
Illustrator
html+CSS

Brief

This project was truly unforgettable — not only the toughest one with the most late nights, but also the one where we spent the most time aligning and refining the design. To completely revamp the old Web GUI from both a structural and flow perspective, I collaborated with four PMs and held design discussions almost every morning. From understanding complex functions, refining UX logic, to aligning with hardware constraints, we worked through every detail step by step. Looking back now, it still feels incredibly rewarding and satisfying!

Research

Problem & Needs

Customer Service Dep.
CSD collects customers feedback questions and comments

User Trial in US
When the product is completed, an internal employee test will be held in the United States, and the reference for the adjustment.

Competitive Analysis
Compare and analyze the advantages and disadvantages of competitors' products.

User Trial in Taiwan
Collect feedback and troubleshoot problems by conducting User Trial and AB test in Taiwan